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Matlock Bath Aquarium

& Exhibitions.

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FAQ's

Here are some of the frequently asked questions from people entering the Aquarium & Attractions.
Extra information can also be found on our 'facilities page'.

What price is it ?
We have one price for all of just £3.30 per person. Children aged 4 and under are free.

Do you accept card payments ?
We do not accept card payments, but there is a cash point machine on the premises at ground floor level.

Are there any toilets ?
We do not have any public toilets or baby changing facilities. There are toilets located at the northern end of the village, by the pedestrian lights, on the river side of the road, a short walk from the car park.

Can we feed the fish ?
Yes the Carp in the Thermal Pool can be fed with food available to purchase from the pool side vending machines. This forms part of a controlled and balanced diet. Any other food forms are strictly forbidden to ensure the health of the fish.

How long does it take to see ?
Most people take about 45 minutes to go around all the Exhibitions, but you can spend more or less time depending on your interests.

Can we take pushchairs into the Attractions ?
Pushchairs are not allowed in the attractions, but we do have an area where we can put them during your visit to the Aquarium and Exhibitions. Many of our customers find this very helpful.

Do we have a concession rate for OAP's or Carers ?
No our entrance fee is the same for everyone.

Are dogs allowed ?
Yes dogs on a lead are welcome.

Can we take photographs ?
Yes, there is no restriction on photography in any of the Exhibitions.

Can we take food or drinks in with us ?
No food, drinks or ice cream are allowed.

Do you have wheelchair access ?
No, due to age and nature of the building we are unable to offer wheelchair access, however we do have an area to put wheelchairs for those customers who are able to manage the stairs and walk around the Exhibitions.

Do you have a cafe ?
No, there are numerous eating establishments in Matlock Bath offering a wide selection of food & drink.

Is there any discount for larger groups ?
Yes, groups of 20 or more are given a discounted price of £2.80 per person. Rates for School parties etc can be found on our 'Educational' page.

Do you rescue unwanted fish ?
Yes, details can be found by clicking on the Sales and Rescue Service link.